© 2019 Buckland Newton Community Website Committee                         Last updated 19th April 2019 15:15              Website design and update by Jeremy Collins

Cerne Abbas


Our local doctors’ surgery is located in Long

Street, Cerne Abbas.

Their website is at


Buckland Newton Community Website
in the heart of rural Dorset

News from Cerne Abbas Surgery

Over the Easter period we will be closed on Friday 19th and Monday 22nd April. A reminder to register to book appointments and order your repeat medication online With the press reporting that the NHS is moving more to on line services, we need our patients to be able to access new technologies that support care when they become available. As a starting point, every patient can request access to an on line system to allow them book appointments or order repeat medication. To register please speak to reception; you will be required to bring identification before a password can be issued and you will need to collect this in person from the surgery; it only takes a moment. If you need help to log on please call the surgery on 01300 341666 or pop in and someone will be happy to help you. The more people that routinely use on line services the better, as this allows us more time to help those who have more urgent queries.

Staff Changes

You may be aware that we are currently undergoing a few changes in our staff. We have recently said goodbye to Hannah and Maria who have taken up roles in Dorchester and Weymouth and Sue will be leaving us in March. In their place we will be welcoming Donna, Emelye and Claire, and Angie will become the deputy nurse team lead.

Dispensary News

Please note that for safety reasons, from 1st April 2019 you will no longer be able to order medication through the dispensary phone line. Patients should request medication using one of the following methods: • A week or two before you need medication, leave your repeat slip at the shop where you collect your medication, or at the surgery. • Order on line: ask us for information on how to do this. If you have a query and do need to speak to the dispensary, please call reception and ask for a call back. You will not be able to speak immediately to a dispenser but the dispensary will call you the same day. Be aware that this is not an order line. Easter Opening - Advanced notification that over the Easter period we will be closed on Friday 19th and Monday 22nd April.


We are all aware of the various issues around Brexit and we understand that some patients are concerned about whether they will be able to get their medication once the country has left Europe. We are advised that there should be no impact on medication supply to us and therefore we are not able to ‘stockpile’ in anticipation. We therefore kindly ask that you do not try to order excess medication as we will not be able to supply any more than your usual prescription. Over ordering will potentially have impact on other patients and we need to make sure there is enough medication to care for all of our patients. The next few weeks will undoubtedly be cold and wet and your health may suffer. Icy roads and pavements mean it’s much easier to slip and fall, and ‘winter illnesses’ such as colds and flu are more prevalent. General practice and the hospitals become even busier than normal, so helping yourself and others will help everyone. So what can you do? • If you haven’t already, have your flu jab • Regularly check on frail or older friends, family and neighbours. Do they have food, heat and activities to pass the time indoors? • Check where you can get over the counter medicines and when they are open • Check you and others have enough prescription medicines if the weather takes a turn for the worse • Try to get out for some exercise and fresh air- this will help your mental health too. Remember also that there are lots of places apart from your GP surgery where you can get help if you are unwell: · High street pharmacies can advise on how to treat a range of common conditions; · NHS 111 are available 24 hours a day, 7 days a week and can provide advice on your health; · Minor injuries units (MIU) can help with a range of things that are urgent but not life threatening, for example broken bones, sprains and minor burns; Blandford or Weymouth are your nearest MIUs. · 999 or Emergency Departments (A&E) should only be used in a life threatening situation. Dorchester is your nearest Emergency Department. For more information on local health services for you, your friends and family, visit www.staywelldorset.nhs.uk Gillian Brindle, Practice Business Manager.

The Primary Care Commissioning Strategy

Some of you will be aware that Dorset Clinical Commissioning Group (CCG) has published a draft Primary Care Commissioning Strategy (PCCS) which sets out proposals for the future of General Practice in Dorset. http://www.dorsetccg.nhs.uk/aboutus/primary-care-strategy.htm Of significant concern to many is the implication that patients will have their care delivered from larger sites and that smaller, local GP Practices may be closed. Please be assured that this is not a ‘done deal’ and although the national agenda is focused on ‘delivery at scale’, we know this will not work for rural communities where transport issues are significant. Please do not be concerned about there being changes to where you access your care. We are looking at local solutions that, rather than adopting ‘one size fits all’, focus on what we collectively want our local health care services to look like and how GP Practices can meet the challenges of delivering modern models of care.

Surgery Website Changes

You can now book on-line for an appointment to see a doctor. The practice is also changing the way repeat medication is ordered on-line.  If you already order medication on-line the surgery will provide you with a log-in and password to access the new system via the surgery website.  If you do not already use the website to order medication and would like to use this service, please request a log-in and password from reception.  You will need to bring photographic evidence of identity such as a current passport or driving licence. The dispensary is open from 9am to 7pm so you will be able to collect your medicines throughout the day, Monday to Friday. In addition, the surgery will be offering appointments specifically for our working patients on weekday evenings until 7.00 pm. This replaces our Saturday opening, which has not been widely used. Information about the surgery and other healthcare support is available on our website www.cerneabbassurgery.co.uk

Transport to the Surgery

For those unable to drive themselves, use public transport or avail themselves of friends or relatives to get to appointments, the Buckland Newton Car Neighbour Scheme has agreed to transport clients to the Surgery at Cerne Abbas. Clients need to register with the co-ordinators and give two days notice of visit.  Please note that the Surgery will not book the car on your behalf; you need to contact the co-ordinator on 07733 849 264.  Please see the Neighbourhood Car Scheme page.
Surgery Telephone No: 01300 341666 Dispensary (9.00 am to 10.00 am only) 01300 345163