Cerne Abbas

Surgery

Our local doctors’ surgery is located in Long

Street, Cerne Abbas.

Their website is at

www.cerneabbassurgery.co.uk

Appointments

A reminder to register to book appointments and order your repeat medication online With the NHS moving more to on line services, we would like to invite our patients who are able to access new technologies to request access to the on line system to allow you to book appointments or order repeat medication. To register please speak to reception; you will be required to bring identification before a password can be issued and you will need to collect this in person from the surgery; it only takes a moment. If you need help to log on please call the surgery on 01300 341666 or pop in and someone will be happy to help you. The more people that routinely use on line services the better, as this allows us more time to help those who have more urgent queries.

Surgery opening hours

Please be aware that the surgery closes at 6.30pm, therefore if you normally come after that to pick up your medication you will need to visit us earlier. If you will find this difficult, please call reception on 01300 341666 and ask for a call back from our dispensary manager to discuss. We will be offering pre-bookable (via the online portal) evening telephone appointments with a GP between 6.30pm and 7pm: these are aimed at our working patients who struggle to attend surgery during the day. If you would like to register for on line services, you will need to come into the surgery with identification and you will be issued with a password.

Patient Participation Group

Cerne Abbas Surgery now has a Patient Participation Group or PPG. If you would like to know more about the role of the group or are interested in joining, contact Ryan at the surgery on 01300 341666 or via cerne-abbas.surgery@nhs.net

Dispensary News

Please note that for safety reasons, from 1st April 2019 you will no longer be able to order medication through the dispensary phone line. Patients should request medication using one of the following methods: • A week or two before you need medication, leave your repeat slip at the shop where you collect your medication, or at the surgery. • Order on line: ask us for information on how to do this. If you have a query and do need to speak to the dispensary, please call reception and ask for a call back. You will not be able to speak immediately to a dispenser but the dispensary will call you the same day. Be aware that this is not an order line.

Remember also that there are lots of places apart from your GP

surgery where you can get help if you are unwell:

· High street pharmacies can advise on how to treat a range of common conditions; · NHS 111 are available 24 hours a day, 7 days a week and can provide advice on your health; · Minor injuries units (MIU) can help with a range of things that are urgent but not life threatening, for example broken bones, sprains and minor burns; Blandford or Weymouth are your nearest MIUs. · 999 or Emergency Departments (A&E) should only be used in a life threatening situation. Dorchester is your nearest Emergency Department. For more information on local health services for you, your friends and family, visit www.staywelldorset.nhs.uk

Transport to the Surgery

For those unable to drive themselves, use public transport or avail themselves of friends or relatives to get to appointments, the Buckland Newton Car Neighbour Scheme has agreed to transport clients to the Surgery at Cerne Abbas. Clients need to register with the co- ordinators and give two days notice of visit.  Please note that the Surgery will not book the car on your behalf; you need to contact the co-ordinator on 07733 849 264.  Please see the Neighbourhood Car Scheme page.